At Betano, the security of your data and transactions is a top priority.
We have strict protection protocols in place to ensure that your activity and personal information are always safeguarded.
🔐 Account and Personal Information Security
We implement multiple layers of security to protect your data and ensure that only you have access to your account:
- SSL/TLS encryption: All data transmitted between your device and our servers is protected by SSL/TLS encryption, preventing third parties from accessing your information.
- International security standards: We comply with ISO/IEC 27001:2022 and the Payment Card Industry Data Security Standard (PCI DSS), ensuring the protection of your data and card transactions.
- Real-time monitoring: Our platform continuously monitors account activity to detect any unusual or unauthorized access.
- External audits: We undergo regular evaluations by independent entities to guarantee the effectiveness of our security systems.
🔑 Recommendations to protect your account
You can also actively contribute to your account’s security by following these best practices:
- Create a strong password and update it regularly.
- Never share your username or password with anyone.
- Log out after playing, especially if you’re using a shared device.
- Enable two-factor authentication (2FA) from your profile to add an extra layer of security when logging in.
🛡️ What happens if suspicious activity is detected?
If we detect any unusual behavior, your account will be temporarily locked as a preventive measure.
Our team will contact you to help you securely restore access.
📄 Compliance with Ecuadorian regulations
We comply with Ecuadorian data protection laws and apply international privacy best practices, ensuring that your information is used solely for the proper functioning of our services.