No fees or charges apply for reactivating your account.
Reopening is a free process once your information is correctly validated.
When is an account considered suspended?
An account is considered inactive when there is no activity recorded for a period of 12 months.
Lack of activity is understood as:
Not logging in.
Not placing bets.
Not making deposits or withdrawals.
Not participating in games or promotions.
How to prevent the account from becoming inactive
To keep the account active, it is enough to perform some action periodically, for example:
Logging in.
Placing a bet.
Making a deposit or a withdrawal.
Any activity within the established period prevents the account from being classified as suspended.