In the Player Protection section, you have access to various Responsible Gaming options that allow you to set limits and control tools to manage your gaming activity safely.
These options can be configured from your account and are designed to help you stay in control while you play.
Deposit Limits
Deposit limits allow you to define the maximum amount of money you can deposit into your account. You can set limits by:
Day
Week
Month
Year
Requests to reduce limits take effect immediately. Requests to increase limits take effect after a waiting period.
Loss Limit for Sports Predictions
This option allows you to set net loss limits for Sports Predictions, with the following periods:
Daily
Weekly
Monthly
Annual
Once the configured limit is reached, you will not be able to make new predictions until the selected period ends.
Prediction Limit for Sports Predictions – Virtual Sports
With this tool, you can define a maximum limit on the number of predictions made in Sports Predictions and Virtual Sports, with limits that are:
Daily
Weekly
Monthly
Annual
Once the established limit is reached, you will not be able to continue making predictions until the corresponding period resets.
Cancellation of Withdrawal Requests
This option allows you to decide whether you want to allow withdrawal requests to be canceled.
By disabling cancellation, you prevent withdrawals from being reversed once requested, which contributes to greater control over your balance.
Session Timer
The session timer notifies you when the gaming time you selected during a session has elapsed.
You can choose to receive the notification after a specific period and decide whether you want to log out or continue playing.
Reality Check
The reality check allows you to receive periodic notifications with information about:
How long you have been playing
Your winnings and losses during the session
This tool is designed to help you become aware of your gaming activity in real time.
Take a Break
The Take a Break option allows you to apply a temporary account closure for a specific period, such as:
24 hours
48 hours
7 days
30 days
During this period, you will not be able to play the selected products, such as Sports Predictions.
Self-Exclusion
Self-exclusion allows you to voluntarily block access to Sports Predictions for a longer period, which may be:
6 months
12 months
24 months
Indefinite
During the self-exclusion period, you will not be able to access or make predictions or bets on the selected products.