In the Player Protection section, you have various Responsible Gaming options that allow you to set limits and control tools to manage your gaming activity safely.
These options can be configured from your account and are designed to help you maintain control while you play.
Deposit Limits
Deposit limits allow you to define the maximum amount of money you can deposit into your account. You can set limits by:
Day
Week
Month
Year
Requests to reduce limits are applied immediately. Requests to increase limits take effect after a waiting period.
Loss Limit for Sports Forecasts – Virtual Sports
This option allows you to set net loss limits for Sports Forecasts and Virtual Sports, with periods:
Daily
Weekly
Monthly
Annual
Once the configured limit is reached, you will not be able to make new forecasts until the selected period ends.
Forecast Limit for Sports Forecasts – Virtual Sports
With this tool, you can define a maximum number of forecasts made in Sports Forecasts and Virtual Sports, with limits:
Daily
Weekly
Monthly
Annual
Upon reaching the established limit, you will not be able to continue making forecasts until the corresponding period resets.
Loss Limit for Casino – Virtual Games
This option allows you to control net losses in Casino and Virtual Games, with configurable limits by:
Day
Week
Month
Year
Once the defined limit is exceeded, you will not be able to continue betting until the selected period ends.
Forecast Limit for Casino – Virtual Games
You can set a maximum forecast limit for Casino and Virtual Games, with periods:
Daily
Weekly
Monthly
Annual
Upon reaching the configured limit, the ability to make new forecasts is blocked until the corresponding period ends.
Withdrawal Request Cancellation
This option allows you to decide whether to allow or not allow the cancellation of withdrawal requests.
By disabling cancellation, you prevent reversing withdrawals once requested, which contributes to greater control of your balance.
Session Timer
The session timer notifies you when the playing time you selected during a session has elapsed.
You can choose to receive the alert after a set period and decide whether to log out or continue playing.
Reality Check
The reality check allows you to receive periodic notifications with information about:
The time you have been playing
Your wins and losses during the session
This tool is designed to help you become aware of your gaming activity in real time.
Take a Break
The Take a Break option allows you to apply a temporary account closure for a set period, such as:
24 hours
48 hours
7 days
30 days
During this period, you will not be able to play the selected products, such as Sports Forecasts – Virtual and/or Casino – Virtual Games.
Self-Exclusion
The self-exclusion allows you to voluntarily block access to Sports Forecasts – Virtual and/or Casino – Virtual Games for a longer period, which can be:
6 months
12 months
24 months
Indefinite
During the self-exclusion period, you will not be able to access or make forecasts or bets on the selected products.